ArchVibe

Refund Policy

Last updated: September 2026

14-Day Money-Back Guarantee

We want you to be confident in your purchase. If ArchVibe isn't the right fit, you can request a full refund within 14 days of your purchase date, no questions asked.

This covers the one-off purchases: the course tiers and the Architect's Toolkit. The Architect MCP is a subscription and works differently, which is covered below.

The Architect MCP Subscription

Subscriptions are cancelled rather than refunded. You can cancel at any time from your account page, in one click, without emailing anyone.

Cancelling does not end your access immediately. You keep it until the end of the period you have already paid for, and we tell you that exact date when you cancel. If you are on the yearly plan and cancel in month two, you keep the remaining ten months. What stops is the renewal: you will not be charged again.

Because you keep what you paid for, we do not additionally refund a period that has already started. If something has gone wrong, or you were charged in a way you did not expect, email us at tamir@archvibe.app and we will sort it out. This policy exists to be predictable, not to trap anyone.

Before you subscribe, the sketch tier is free, with no account and no limit. It shows you what the full check would cover on your own project, which is deliberately enough to know whether the build tier is worth it before any money changes hands.

How to Request a Refund

Email us at tamir@archvibe.app with:

That's it. No explanations required, no hoops to jump through.

What Happens Next

  1. We verify your order: We confirm your purchase details and that it's within the 14-day window.
  2. Refund submitted via Creem: Since Creem is our payment processor and Merchant of Record, all refunds are processed through them.
  3. Money back in 5-10 business days: The refund appears on your statement within 5-10 business days, depending on your bank or payment provider.

After a Refund

Once your refund is processed, your access to the course content will be revoked. If you upgrade to a higher tier and then request a refund, the refund covers the full amount of your most recent purchase.

If a refunded purchase included the Architect MCP, access to it ends too, and we delete the record of what you sent it. The architectural decisions you recorded are unaffected: they live in a file in your own project, not on our servers.

Purchases Outside the 14-Day Window

If more than 14 days have passed since your purchase, we generally can't offer a refund. However, if you have exceptional circumstances, reach out and we'll do our best to help.

Payment Processor

All payments and refunds are handled by Creem, our Merchant of Record. Creem processes the refund to the original payment method used during checkout.

Contact

Questions about refunds? Email us at tamir@archvibe.app.